CAVIT Direct Care Worker Fundamentals Practice Exam

What is one reason why a DCW should maintain composure at work?

1. To meet personal satisfaction goals

2. To reflect professionalism and gain client trust

3. To minimize the workload for themselves

4. To avoid communication with coworkers

The correct answer is: To reflect professionalism and gain client trust

Maintaining composure at work is essential for a Direct Care Worker (DCW) as it reflects professionalism and helps build trust with clients. When a DCW remains calm, it conveys a sense of stability and confidence, which can be particularly reassuring to clients who may be in vulnerable situations or experiencing challenges. Establishing trust is crucial in the caregiver-client relationship, as it fosters an environment where clients feel safe, respected, and valued. This trust can lead to better communication, higher compliance with care plans, and overall improved outcomes in the care provided. In contrast, focusing on personal satisfaction goals, minimizing workload, or avoiding communication with coworkers does not address the core need for a supportive and trusting atmosphere in care scenarios. Keeping a professional demeanor ultimately benefits both the client and the caregiver by promoting an effective and positive care environment.